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Many businesses implement a shared mailbox to manage customer service emails when they’re just starting out. A shared mailbox is an email account that gives multiple users access at the same time to view and send emails. It can initially serve as an easy way to set up and tackle all your customer service emails …

Why Not to Use a Shared Mailbox for Your Customer Support Read More »

While a looming global recession inches closer, this doesn’t necessarily have to spell doom and gloom for your eCommerce business. A global economic downturn by nature can be an incredibly scary time, but it can also present an opportunity. Many businesses thrive in a recession due to gaps in the market, record-high inflation, increased demand …

How to Grow Your eCommerce Company During a Recession Read More »